|
|
Aguas Argentinas
- 21 customer-dedicated Service Centres.
- 1 ultra-modern telephone hotline centre with 160 employees trained to answer customers' questions.
- The time for handling customer complaints was accordingly reduced from 24 days in 1994 to 4 days on average in 2005.
- With 63% of positive opinions in 2003 (Source: Ipsos, July 2003), Aguas Argentinas was among the public service companies most appreciated in the Buenos Aires metropolitan region.
|
|
